Terms and Conditions

1. Introduction

Welcome to McDade Business Services (“I”, “me”, or “my”). By using my website or engaging my services, you agree to these Terms and Conditions. Please take a few minutes to read them before getting started.

2. Services Provided

McDade Business Services provides practical business consulting, marketing troubleshooting, sales improvement, AI integration, and website development services.
Every project is tailored to suit your goals and agreed upon in writing or by email before work begins.

3. Payments and Invoices

All services must be paid in line with the terms stated on your invoice or proposal.

• Payment is typically due within 7 days of the invoice date unless agreed otherwise.
• Late payments may result in delays or suspension of work until payment is received.
• Any third-party costs (e.g. advertising, hosting, or software subscriptions) are the client’s responsibility unless clearly included in the project quote.

4. Refunds and Cancellations

Because my work involves time, strategy, and tailored deliverables, refunds are not usually available once work has started.
If you’re not satisfied, please reach out—I’ll always aim to find a fair solution or adjustment.

5. Limitation of Liability

While I take every care to deliver accurate, effective, and practical advice, results can vary due to many factors beyond my control.
To the maximum extent permitted by law:

• I’m not liable for any indirect, incidental, or consequential loss.
• My total liability for any claim will not exceed the total amount paid for the service under the relevant invoice.

6. Client Responsibilities

You agree to provide clear and accurate information required to deliver your project or service.
I can’t be held responsible for delays or outcomes caused by missing or incorrect information.

7. Intellectual Property

Any materials, content, or strategies created by McDade Business Services remain my intellectual property unless stated otherwise in writing.
You’re granted permission to use the deliverables for your own business use only.

8. Confidentiality

All client information, documents, and discussions are treated as confidential.
Your information will never be shared with anyone else unless required by law or with your written permission.

9. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes will be handled under Victorian jurisdiction.

Privacy Policy

1. Overview

Your privacy matters. This policy explains how I collect, use, and protect your personal information when you visit my website or engage my services.

2. Information I Collect

I may collect information such as:

• Your name, business name, and contact details
• Details about your website, marketing, or business goals
• Analytics data from website visits (e.g. via cookies or Google Analytics)

3. How I Use Your Information

Your information is used to:

• Provide and manage services you’ve requested
• Communicate with you about your project or enquiry
• Improve my website and service offerings
• Comply with legal and tax obligations

I will never sell, rent, or trade your personal information to anyone.

4. Data Security

I take reasonable steps to protect your information from loss or unauthorised access.
However, please note that no online system can be 100% secure.

5. Cookies

This website may use cookies to improve functionality and understand how visitors use the site.
You can turn off cookies in your browser settings if you prefer.

6. Access and Updates

You can request access to, correction, or deletion of your personal information at any time.

7. Updates to This Policy

These Terms and the Privacy Policy may be updated occasionally. Any changes will appear on this page with the date updated.

8. Contact

If you have any questions about these Terms or the Privacy Policy Contact me through the contact page.